Player Protection

Responsible Gaming at 7game

At 7game, we genuinely believe that gaming should be a source of entertainment — not stress, not financial strain, and certainly not something that takes over your life. As an internationally licensed gaming platform serving Pakistan, we have built a comprehensive responsible gaming framework that puts player wellbeing at the centre of everything we do. Whether you are placing a PSL cricket bet from Lahore or spinning slots from Karachi, these tools and resources are always available to you, free of charge, within your 7game account.

Strictly 21+ Only
Licensed & Regulated
24/7 Support Available
Fair-Play Certified

Our Commitment to Safe Play

7game operates under an international gaming license that places player protection at the top of its regulatory requirements. This is not just a legal checkbox for us — it is a genuine operational priority. Our responsible gaming programme is built around three core pillars: prevention, protection, and support.

Prevention means making sure that only eligible adults access the platform and that all players are informed about the risks associated with gambling before they place their first wager. We are clear with every new 7game player in Pakistan: gambling is entertainment, and like all forms of entertainment, it costs money. The house always has a mathematical edge. Play for fun, set a budget, and stick to it.

Protection means giving you real, working tools inside your 7game account — deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — so you can always stay in control of how much time and money you spend on the platform.

Support means our team is available around the clock to assist any player who feels their gaming may be getting out of hand. There is never any judgment. Reaching out is always the right move.

Golden Rules of Responsible Gaming

  • Only gamble with money you can genuinely afford to lose — never use money set aside for rent, groceries, or family needs.
  • Set a budget before each session and stop when you reach it — wins and losses alike.
  • Never chase losses. Trying to win back money you have lost is one of the most dangerous gambling behaviours.
  • Take regular breaks — do not let gaming sessions stretch for hours without stepping away.
  • Do not gamble when you are stressed, upset, or under the influence of alcohol or substances.
  • Keep gaming in balance with your other activities — work, family time, social outings, and rest all matter more.

Your In-Account Protection Tools

All tools are available free of charge inside your 7game account settings — no requests needed, activate instantly

Deposit Limits

Set a maximum amount you can deposit into your 7game account per day, per week, or per month. Once the limit is reached, the system will block further deposits automatically for that period. Reductions apply instantly; increases require a 7-day waiting period before taking effect — so you always have time to reconsider.

Loss Limits

Define the maximum net amount you are willing to lose within a given period. When your losses hit the threshold you set, 7game will suspend wagering for the remainder of that period. This tool is particularly useful for players who want to enjoy cricket betting or slots during PSL season without risking more than they planned.

Session Time Limits

Set a maximum session duration. Once your gaming session reaches the time limit you have configured, the 7game platform will display a prominent alert and, where you have enabled the stricter option, log you out automatically. Time flies when you are playing — this tool keeps you anchored to reality.

Cooling-Off Period

Take a short break from the platform without fully closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place any bets. Your balance and account data are preserved safely. This is a good option when you feel you need a step back but are not ready for full self-exclusion.

Self-Exclusion

If you believe your gaming is out of control, self-exclusion is the most powerful tool available on 7game. You can exclude yourself for a minimum of 6 months, 1 year, 3 years, or permanently. Self-exclusion is activated immediately upon request and is irrevocable for the chosen duration. Your cleared funds are returned to your registered JazzCash or EasyPaisa account.

Reality Checks

Enable regular reality check pop-ups that appear during your gaming session to show you how long you have been playing and how much you have wagered in that session. These on-screen reminders help keep you grounded and make sure you are always playing with full awareness of your current situation — not on autopilot.

How to Activate Self-Exclusion

Activating self-exclusion on 7game takes less than two minutes. The process is straightforward, and no explanation or justification is needed — your decision is respected immediately and without question. Here is how it works:

Immediate Effect: Self-exclusion activates the moment you confirm your request. You will be logged out and unable to log back in for the duration of your chosen exclusion period. Your cleared balance will be processed for return within 24 hours.

You can also request self-exclusion directly by contacting the 7game support team via live chat or at [email protected] — no need to navigate account settings if you prefer to speak with a team member first.

1
Log in to Your 7game Account

Access the 7game platform and log in to your registered account. Self-exclusion and all other responsible gaming tools are accessible from within your account settings panel — available from any device, including mobile.

2
Navigate to Responsible Gaming Settings

Go to Account Settings and select the "Responsible Gaming" section. You will find all available tools listed here, including deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion.

3
Select Self-Exclusion & Choose Your Period

Choose "Self-Exclusion" and select your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. Take your time reading the information on screen before confirming — this decision cannot be reversed during the exclusion period.

4
Confirm Your Request

Confirm your self-exclusion request by verifying your identity (entering your account password). The exclusion is activated immediately. You will receive a confirmation email at your registered address, and your account will be inaccessible from that moment onwards.

5
Cleared Funds Returned Automatically

Any cleared funds (real money deposits not subject to active bonus wagering requirements) remaining in your account at the time of self-exclusion will be returned to your original payment method — JazzCash, EasyPaisa, or bank account — within 24 hours.

Warning Signs of Problem Gambling

Problem gambling can creep up gradually — it rarely announces itself all at once. It is important to check in with yourself honestly from time to time, especially if gaming has become a regular part of your routine. The signs below are widely recognised indicators that gambling may be moving beyond entertainment into something more harmful.

No single sign on this list means you definitely have a gambling problem, but if you recognise three or more of them consistently, it is worth talking to someone. The 7game support team is available 24/7 and will always treat your concerns with complete confidentiality.

Remember: reaching out early is always better than waiting until things get worse. Our team in Pakistan knows the pressures many players are dealing with — financial stress, family expectations, and the thrill of following cricket — and we are here to help without judgment.

01
Chasing Losses

Continuing to gamble specifically to try to win back money already lost — often increasing stake sizes to "make it back faster." This is one of the clearest and most dangerous signs of problem gambling.

02
Gambling With Money You Cannot Afford to Lose

Using funds earmarked for rent, household bills, family expenses, or savings to gamble. If you have ever delayed paying a bill or borrowed money to continue gambling, this is a serious warning sign.

03
Lying About Gambling Activity

Hiding gaming sessions or wins and losses from family members, friends, or colleagues. Secrecy around gambling activity is a common indicator that the individual knows, at some level, that their behaviour has become problematic.

04
Neglecting Responsibilities

Missing work, neglecting family commitments, or withdrawing from social activities in Islamabad, Faisalabad, or wherever you are based — because of time or money spent on gambling.

05
Inability to Stop

Repeatedly attempting to cut down or stop gambling but being unable to follow through, even when you genuinely want to. Feeling restless, irritable, or anxious when not gambling.

06
Gambling to Escape Problems

Using gambling as a way to escape stress, anxiety, depression, or difficult personal or financial circumstances — rather than as a form of entertainment. Gaming should never be a coping mechanism.

07
Increasing Bets to Feel the Same Excitement

Needing to wager larger and larger amounts to achieve the same level of excitement or "rush" — a pattern that mirrors tolerance development seen in other addictive behaviours.

Quick Self-Assessment

Answer honestly — this checklist is for your eyes only and takes under two minutes

Read each statement below. If any of them applies to you regularly or has applied to you recently, take note — the more statements that resonate, the more important it is to use one of the 7game responsible gaming tools or speak with our support team.

I have spent more money gambling than I originally planned to on more than one occasion in the past month.

I have continued gambling after telling myself I would stop after a certain amount or time.

I have felt anxious, restless, or irritable when I was not able to gamble.

Gambling has caused tension or arguments with my family or someone close to me.

I have used gambling as a way to feel better when I am stressed, sad, or worried about something.

I have borrowed money, sold items, or used funds I needed for essential expenses in order to gamble.

I have felt the need to keep my gambling activity secret from people who are important to me.

I have tried to win back money I lost by gambling more, rather than accepting the loss and stopping.

If you ticked two or more of the above, we strongly encourage you to activate one or more of the responsible gaming tools in your 7game account or contact our support team at [email protected]. There is no shame in asking for help — it is the right call.

Responsible Gaming Tools — Quick Reference

All tools apply to your 7game account across all gaming products — cricket betting, slots, casino, e-sports, and Crash Goal

Tool How It Works Takes Effect Can Be Reversed?
Deposit Limit Caps total deposits per day / week / month Immediately (reductions) / 7 days (increases) Yes — after 7-day cooling period for increases
Loss Limit Suspends wagering when net losses reach threshold Immediately (reductions) / 7 days (increases) Yes — after 7-day cooling period for increases
Session Time Limit Alerts or logs you out after set session duration Immediately Yes — adjustable anytime
Reality Check Pop-up showing time played and total wagered Immediately Yes — can be disabled anytime
Cooling-Off Period Temporary account freeze: 24 hrs / 7 days / 30 days Immediately No — cannot be reversed during period
Self-Exclusion Full account suspension: 6 months / 1yr / 3yrs / permanent Immediately No — irrevocable for exclusion duration

All responsible gaming tools are available under Account Settings > Responsible Gaming within your 7game account. If you need assistance activating any tool, live chat support is available 24/7.

Play Smart. Play Safe. Play 7game.

All responsible gaming tools are inside your account — no extra steps, no waiting lists. If you are ready to set limits and play with full control, log in now. If you need to speak with someone first, our support team is here around the clock.

21+ All gaming on the 7game platform is strictly for adults aged 21 and above. Underage gambling is prohibited under international gaming regulations. Please play responsibly and within your financial means.